Please read this policy carefully and ensure that you understand it. Your agreement to comply with and be bound by this policy is deemed to occur upon your first use of Our site. If you do not agree to comply with and be bound by this policy, you must stop using Our site immediately.
In this Policy, unless the context otherwise requires, the following expressions have the following meanings: “Content”
means any and all text, images, audio, video, scripts, code, software, databases and any other form of information capable of being stored on a computer that appears on, or forms part of, Our Site; and means Provincial Engineering (Lancs) Ltd a company registered in England and Wales under number 06815897, whose registered office is at Unit 2 Waterside Ind Estate, Colne, Lancs, BB8 0TA
2. Information About Us
2.1 Our Site, www.provincialengineering.co.uk, is operated in-house, Provincial Engineering (Lancs) Ltd, Unit 2 Waterside Ind Estate, Colne, Lancs, BB8 0TA, Phone: 01282 863893.
2.2 We are accredited ISO:9001 by Interface NRM, e-Innovation Centre, University of Wolverhampton, Telford Campus, Priorslee, Telford, Shropshire, TF2 9FT. Phone: 01952 288325.
3. What Does This Policy Cover?
4. What Is Personal Data?
4.1 Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
4.2 Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
5. What Are My Rights?
Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:
5.2 The right to access the personal data We hold about you. Part 10 will tell you how to do this.
5.3 The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 11 to find out more.
5.4 The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that We hold. Please contact us using the details in Part 11 to find out more.
5.5 The right to restrict (i.e. prevent) the processing of your personal data.
5.6 The right to object to us using your personal data for a particular purpose or purposes.
5.7 The right to withdraw consent. This means that, if We are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
5.8 The right to data portability. This means that, if you have provided personal data to us directly, We are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
5.9 For more information about Our use of your personal data or exercising your rights as outlined above, please contact us using the details.
5.10 It is important that your personal data is kept accurate and up to date. If any of the personal data We hold about you changes, please keep us informed as long as We have that data.
5.11 Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau. If you have any cause for complaint about Our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns Ourselves, however, so please contact us first, using the details in Part 11.
6. What Personal Data Do You Collect and How?
Subject to the following, we do not collect any personal data from you. We do not place cookies on your computer or device, nor do We use any other means of data collection:
6.1 Our site collects certain information automatically, including your IP address, the type of browser you are using, and certain other non-personal data about your computer or device such as your operating system type or version, and display resolution.
6.2 if you send us an email, We may collect your name, your email address, and any other information which you choose to give us. For the purposes of the Data Protection Legislation, we are the data controller responsible for such personal data.
6.3 The lawful basis under the Data Protection Legislation that allows us to use such information is article 6(1)(f) of the GDPR which allows us to process personal data when it is necessary for the purposes of Our legitimate interests, in this case, the proper operation and functionality of Our site.
6.4 If you contact us as described above, you will be required to consent to Our use of your personal data to contact you. In this case, Our lawful basis for using your personal data will be article 6(1)(a) of the GDPR, which allows us to use your personal data with your consent for a particular purpose or purposes.
7. How Do You Use My Personal Data?
7.1 Where We collect any personal data, it will be processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the Data Protection Legislation at all times
7.2 Any and all emails containing your personal data will be archived no later than 3-6 months from the resolution of the subject matter and any follow up / remedial / alteration communications. Deletion of this information will be no later than 6-12 months post archive. No other personal data will be retained for any longer than is necessary. We will not share any of your personal data with any third parties for any purposes other than storage on an email and/or Web hosting server.
7.3 As stated above, We do not generally collect any personal data directly from you, but if you contact us and We obtain your personal details from your email, We may use them to respond to your email. The other technical data referred to above is necessary for the technical operation of Our site.
8. How and Where Do You Store My Data?
8.1 We will only store your personal data in the UK. This means that it will be fully protected under the Data Protection Legislation.
8.2 Personal data security is essential to us, and to protect personal data, we take the following measures:
8.2.1 limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality;
8.2.2 procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner’s Office where We are legally required to do so;
8.2.3 use of secure passwords wherever possible
9. Do You Share My Personal Data?
9.2 In some limited circumstances, We may be legally required to share certain personal data, which might include yours, if We are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
10. How Can I Access My Personal Data?
10.1 If you want to know what personal data We have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
10.2 All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 11. To make this as easy as possible for you, a Subject Access Request Form is available for you to use. You do not have to use this form, but it is the easiest way to tell us everything We need to know to respond to your request as quickly as possible.
10.3 There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
10.4 We will respond to your subject access request within one month of receiving it. Normally, We aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date We receive your request. You will be kept fully informed of Our progress.
11. How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details (for the attention of Christine Allko) by email to email@example.com, by telephone: 01282 863893, or by post at Provincial Engineering (Lancs) Ltd, Unit 2 Waterside Ind Estate, Colne, Lancs, BB8 0TA.